Return requests are usually between 14-30 days for most products. An RMA # must be obtained for every return. Returns will not be accepted without an RMA #. Some items will have their own return policy depending on category. Some items will only be taken back if un-opened. For more information please check the return polices for the specific product your looking to purchase. If nothing is specified, the return policy is usually 30 days. Buyer is responsible for any return shipping costs.
If requesting an RMA # please email at Onlineretailsolutions@gmail.com. RMA requests may take up to 3 business days to be approved. If approved, an RMA # will be sent to your email. Once RMA # is obtained, buyer is now cleared to return the item.
Returns not received complete (ie; missing parts, documentation, or manufacturer?s box/packing) will not be credited and will be sent back to the customer at their expense.
*INTERNATIONAL ORDERS: Any orders placed from outside the US will be at the buyers discretion. Once a package has left the US, we are no longer liable for any delays or package losses for orders that do not have delivery confirmation. Buyer acknowledges that any orders that are lost or held at customs, will not be refunded.